1. Data We Collect
a. Technical & Device Information
When you launch or interact with Deep Clean AI, we may automatically collect certain device-specific and technical details, including:

• Device model and hardware type
• Operating system and version
• Unique identifiers (e.g., IMEI)
• IP and MAC addresses
• Installed app version
• Network configuration details
• Crash logs and system diagnostics

We rely on this data to ensure compatibility, performance, and security across various devices and environments.

b. User-Submitted Content
When you engage with app features — such as submitting feedback or processing media — we may collect:

• Media files or documents processed via the app
• Feedback, support requests, or inquiries
• Any content you deliberately submit to us

This allows us to provide effective support, identify misuse, and refine your experience.

c. Camera and Photo Access
Some tools within Deep Clean AI may require permission to access your photo library or camera to:

• Enable specific cleaning or media management functions
• Facilitate visual diagnostics or feedback

These permissions are entirely optional and requested only with your explicit approval. We do not store or share your media externally.

2. How Your Data Is Used
Information we collect serves the following purposes:

• Maintain app reliability and performance
• Communicate important updates, alerts, or service changes
• Respond to support requests and feedback
• Customize the app experience for each user
• Troubleshoot bugs or unexpected behaviors
• Detect and prevent misuse or fraudulent activity
• Improve promotional and advertising performance where applicable

3. Data Sharing Practices
We do not sell your personal data. Limited sharing may occur under specific circumstances, such as:

• Working with trusted third-party partners to resolve refund or billing issues
• Providing anonymized diagnostic data for performance optimization

All shared data is handled securely and only for its intended operational purpose.

4. Changes to This Policy
We may occasionally update this Privacy Policy to reflect new features, legal requirements, or user feedback. Any significant changes will be communicated through the app or other appropriate channels. We recommend checking this page periodically for the latest version.

5. Contact Us
If you have any questions about how your information is collected or managed, please reach out to us at:
Email: [email protected]